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Your Trademark Sucks.com

Recent attention to the Eighth Circuit decision in Coca-Cola v. Purdy brings to mind the class of sometimes difficult cases involving the use of another’s trademark as a domain name for criticism.

An ICANN UDRP decision, Full Sail Inc. v. Ryan Spevack, Case No. D2003-0502 (WIPO October 3, 2003), by Mark VB Partridge, presiding panelist, with Frederick M. Abbott and G. Gervaise Davis III, included a review and analysis of the “your trademark sucks.com” cases that remains a useful reference worthy (I hope) of the lengthy quote below.

In relevant part, that decision states:

It seems that five different rationales have been expressed for finding that the domain name with the “sucks” suffix were confusingly similar to the complainant’s mark. The first of these approaches is simply to find that a domain name is confusingly similar to a trademark “when the domain name includes the trademark, or a confusingly similar approximation, regardless of the other terms in the domain name”. Wal-Mart Stores, Inc. v. Richard MacLeod d/b/a For Sale, WIPO Case No. D2000-0662; see also Kendall/Hunt Publishing Co. v. headhunterbob, NAF Case No. FA0111000102247. The Wal-Mart panel stated that its decision was based on its understanding that “the phrase ‘identical or confusingly similar’ [is] greater than the sum of its parts”. The panel also noted that its approach does not look at whether “the domain name causes confusion as to source ... but instead whether the mark and domain name, when directly compared, have confusing similarity”. While the panel noted that a “-sucks.com” site could be used as for legitimate protest, it found that such sites would be adequately protected by the legitimate interest and bad faith prongs of the Policy.

A second approach that is used by the panels is to say that the “-sucks.com” domain name will lead to a diversion of customers because it will be pulled up by search engine queries for the trademark. As one panel stated, “Respondent’s domain names are sufficiently similar to Complainant’s mark ... that Internet search engine results will list Respondent’s domain names and websites when searching Complainant’s mark”. Wal-Mart Stores, Inc. v. Walsucks and Walmarket Puerto Rico, WIPO Case No. D2000-0477. While the panel noted that Internet users are unlikely to believe that the trademark holder actually sponsors the sites, the panel found it likely that potential customers would visit the sites “if only to satisfy their curiosity”. This would allow the Respondent to accomplish “his objective of diverting potential customers of Complainant to his websites by the use of domain names that are similar to Complainant’s trademark”.

The third commonly cited rationale for a finding of confusing similarity is that the “-sucks.com” sites may be mistaken for the trademark holder’s official complaint site. In support of this rationale, the panels generally pose the following question: “Given the apparent mushrooming of complaint sites identified by reference to the target’s name, can it be said that the registration would be recognised as an address plainly dissociated from the Complainant’s?” Direct Line Group Ltd, Direct Line Insurance plc, Direct Line Financial Services Ltd, Direct Line Life Insurance Company Ltd, Direct Line Unit Trusts Ltd, Direct Line Group Services Ltd, v. Purge I.T., Purge I.T. Ltd, WIPO Case No. D2000-0583. The panels have noted that the most striking element of these domain names is the Complainant’s mark, which could lead people to believe that the Complainant sponsors the site.

A fourth rationale used by the panels is that non-English speakers may not be familiar with the pejorative nature of the word “sucks.” As this rationale goes, those Internet users that are not familiar with the slang word “sucks” may not be able “to give it any very definite meaning and will be confused about the potential association with the Complainants”. ADT Services AG v. ADTSucks.com, WIPO Case No. D2001-0213. Thus, such users may “believe that any name using the world-famous mark is associated with the Complainant”.

Finally, some panels (although not very many) have noted that in certain situations the word “sucks” may not be used in the pejorative sense. As one panel noted, the word “sucks” can be used “purely descriptively, as in the advertising slogan ‘Nothing sucks like Electrolux.’”. Vivendi Universal v. Jay David Sallen and GO247.com, Inc., WIPO Case No. D2001-1121. For example, the domain name <electoluxsucks.com> “would be unlikely to be taken as unaffiliated with the company Electrolux”. The panel used this example to point out merely that appending the word “sucks” to a mark does not necessarily mean that a trademark holder has nothing to do with the website.

In a minority of decisions, those that find that the domain name should not be transferred, most panels rely on the lack of confusing similarity between the trademark and the domain name in finding that there need not be a transfer. Generally, the panel will simply note that both “common sense and a reading of the plain language of the Policy support the view that a domain name combining the trademark with the word “sucks” or other language clearly indicating that the domain name is not affiliated with the trademark owner cannot be considered confusingly similar to the trademark”. Lockheed Martin Corporation v. Dan Parisi, WIPO Case No. D2000-1015. These panels see it as basically a per se rule that “-sucks.com” websites cannot be confusingly similar to a trademark.

In addition, one panel has noted that the rationale underlying the finding of confusing similarity in many of the cases where the domain name is transferred, namely that non-English speakers do not understand the pejorative nature of the word “sucks”, should not necessarily apply in all cases. In Asda Group Ltd. v. Paul Kilgour, WIPO Case No. D2002-0857, the panel noted that the Complainant’s website was entirely in English, and was “devoted essentially to a UK orientated business”. As such, the panel did not put much stock in the possibility of confusion about the meaning of “sucks”, since “Internet users unfamiliar with the English language, yet aware of the existence of Asda are unlikely to exist in significant numbers”. Thus, the panel felt that for businesses that do not target foreign customers, the non-English speaker rationale is not very persuasive.

On the issues of legitimate rights and bad faith, the decision provides this analysis of prior decisions:

While the Policy separates out the issues of legitimate interest and bad faith, and the panels often consider the issues separately, the rationales underlying the decisions on the two prongs are frequently quite similar. Thus, both issues will be considered together here to avoid unnecessary duplication. That being said, there are several common rationales used to find a lack of legitimate interest and bad faith in “-sucks.com” cases, the majority of which deal with the use of the site for the economic benefit of the Respondent.

The most commonly cited rationale is that the Respondent has registered the site primarily for the purpose of selling it to the Complainant (or a third party) at a substantial profit. For example, in Direct Line Group v. Purge I.T., WIPO Case No. D2000-0583, the Respondent claimed to have registered the domain name <directlinesucks.com> so as to protect Direct Line from having the site fall into the hands of critics of the company who might set up a protest site. The Respondent then offered to sell the site to Direct Line for the sum of £5,000. The panel did not find the claimed altruistic intentions to be credible, and found that the Respondent registered the name primarily for the purpose of selling it to Complainant for an amount in excess of the costs of registering the name, which is one way of showing bad faith under Paragraph 4(b)(i) of the Rules.

In cases where there is no explicit evidence that a domain name is officially for sale, some panels have found that the passive holding of a domain name may give rise to an inference that the Respondent registered the site for the purpose of sale. In Vivendi Universal v. Jay David Sallen, WIPO Case No. D2001-1121, the panel stated that “mere passive holding of a domain name can qualify as bad faith if the domain name owner’s conduct creates the impression that the name is for sale.” Thus, the fact that the owner of <vivendisucks.com> responded to Complainant’s cease and desist letters by saying that he did not have time to deal with their request at the moment because he was too busy trying “to make a living”, was taken as evidence that the Respondent was willing to sell the domain name.

In addition to the fact that the Respondent may be either actively or passively offering the domain name for sale, many panels point to the fact that a Respondent has posted embarrassing or offensive material on the site in order to force the Complainant to make the purchase, as evidence of bad faith. For example, in Stop & Shop Supermarket Co. v. Ian Anderson, NAF Case No. FA0211000133637, the Respondent, a former employee of Stop & Shop, posted confidential information on his site, “www.stopandshopsucks.com”, which advised the public on the best ways to steal from the Complainant’s stores. The website also made “false and defamatory statements about the employees of Complainant”. The panel found bad faith from the fact that the Respondent designed the website “to be as offensive as possible in an attempt to coerce Complainant into purchasing the domain name”.

Another rationale for a finding of bad faith or no legitimate interest is that the Respondent uses the “-sucks.com” site in order to direct traffic to other commercial sites. For example, in ADT Services AG v. ADTSucks.com, WIPO Case No. D2001-0213, the Respondent used the “www.adtsucks.com” website, along with several other similar sites, to divert traffic to his own “www.erealestate.com” site, which provided links to several other commercial and pornographic websites. This practice falls within the definition of bad faith in Paragraph 4(b)(iv) of the Rules, and as the panel noted, the mere “fact that Internet users are diverted to the Respondent’s sites is evidence of bad faith”.

Some panels have found bad faith when the “-sucks.com” domain name was registered by a competitor of the Complainant in order to draw away business. In BRIO Corp. v. Spruce Caboose, NAF Case No. FA0205000114419, the Respondent registered <brio-sucks.com> and several other similar domain names, and used them to link to another of Respondent’s sites, which was then linked to Respondent’s “www.sprucecaboose.com” website, which sold products that directly competed with the complainant. The panel found that this behavior constituted “an opportunistic attempt to trade on the goodwill of the BRIO mark”, and therefore was evidence of bad faith registration and use.

A final rationale for finding bad faith is that the Respondent registered the domain name in response to some action taken by the Complainant. In Diageo v. John Zuccarini, WIPO Case No. D2000-0996, the Respondent registered several variations of the domain name <guinness-sucks.com> after the Complainant initiated an UDRP proceeding to have the Respondent’s domain name <guinnes.com> transferred. The panel found that Respondent had no legitimate interest in the domain names and had registered them in bad faith because the domain names were registered “with the intention of harassing the Complainant for its attempts to enforce its trademark rights and to tarnish the Guinness trademark.”

In contrast to those cases finding bad faith are decisions finding that the Respondent has a legitimate interest in the Domain Name. In Bloomberg L.P. v. Secaucus Group, NAF Case No. FA0104000097077, the panel found that Respondent’s website, “www.michaelbloombergsucks.com”, was confusingly similar to the Complainant’s trademark. However, the panel noted that the Respondent’s website directed users to the site “www.sucks.com”, which was a legitimate protest site that provided a forum for criticism of a number of U.S. companies. Thus, the panel found that when the Respondent’s site is a legitimate criticism site, “the rights of the registrant have been uniformly upheld as a reasonable exercise of free speech rights, as well as a fair use of the person’s or company’s name”.

Federal Court decisions involving similar domain names are also instructive. Recently, In Taubman v. Webfeats, 319 F.3d 770 (6th Cir. 2003), the Court held that the inclusion of the suffix “sucks.com” for a protest site was a protected speech, even if there was economic damage, stating:

“We find that Mishkoff’s use of Taubman’s mark in the domain name <taubmansucks.com> is purely an exhibition of Free Speech, and the Lanham Act is not invoked. And although economic damage might be an intended effect of Mishkoff’s expression, the First Amendment protects critical commentary when there is no confusion as to source, even when it involves the criticism of a business. Such use is not subject to scrutiny under the Lanham Act.”

“Hence, as per the language of the Lanham Act, any expression embodying the use of a mark not ‘in connection with the sale . . . or advertising of any goods or services,’ and not likely to cause confusion, is outside the jurisdiction of the Lanham Act and necessarily protected by the First Amendment.”

Thanks to our colleague Andrew Downer for his research assistance with these issues.

Visit Guiding Rights Blog to read more on Trademarks, Copyright and the Internet.

By Mark Partridge, Managing Partner at Partridge IP Law

Filed Under


David Scroggins  –  Dec 21, 2005 10:02 PM

A portion of this article relates information regarding case BRIO Corp. v. Spruce Caboose, NAF Case No. FA0205000114419.

The actions mentioned were apparently made by the respondent in the case, Daniel Sobottka prior to May 2002, when the complaint was filed. Over two years before this article was published. 

A simple “whois” query would have shown that the respondent is no longer registrant of the sprucecaboose.com domain.  The respondent in the case sold the domain to another party over a year prior to this article, without disclosing either the arbitration or the results of it.

The new party had no prior knowledge of the arbitration or the activities which initiated it. The current owner of the domain has no relationship with the prior owner subsequent to the purchase. Publication of this information without listing dates may be detrimental to the current owner, who has operated with high ethical standards.

It would be valuable if case dates and a disclaimer mentioning such changes be included when necessary.

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