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Two friends of mine wrote pieces today about reputation, one about email, the other about real-life stuff. I think they are strangely, tangentially yet inextricably linked. Laura Atkins, email specialist and part-time meteorologist at Word to the Wise aggregated a series of posts about a storm gathering on the email front. Receivers and filter-makers are up in arms about the crappy mail streams they see coming to them from ESPs, email service companies providing sending services for clients of various pedigrees. more
One of the fascinating parts of my job is seeing how different groups in email have radically disparate points of view. A current example is how much value senders put on spamtraps compared to ISPs and filtering companies. I understand why this is. In all too many cases, when a sender asks why they're mail is going to bulk or being blocked, the answer is "you're hitting spamtraps." The thing is, spamtraps are almost never the only reason mail is being blocked. more
UK parliament has been the target of a "sustained and determined" cyberattack by hackers attempting to gain access to Member of Parliaments' and their staffers' email accounts. more
The email portability bill has just been approved by the Knesset's committee for legislation, sending it on its way for the full legislation process of the Israeli parliament. While many users own a free email account, many in Israel still make use of their ISP's email service. According to this proposed bill, when a client transfers to a different ISP the email address will optionally be his to take along, "just like" mobile providers do today with phone numbers. more
Coninsiding with October Cybersecurity Awareness Month, Google today announced the launch of Advanced Protection Program specifically "designed for those who are at an elevated risk of attack." more
Spear phishing is the unholy love child of email spam and social engineering. It refers to when a message is specifically crafted, using either public or previously stolen information, to fool the recipient into believing that it's legitimate. This personalization is usually fairly general, like mentioning the recipient's employer (easily gleaned from their domain name.) Sometimes they address you by name. Much scarier is when they use more deeply personal information stolen from one of your contacts... more
They say (whoever "they" are) that good things come in threes, and that certainly seems true for law enforcement against spammers this week. In New York, Adam Vitale was sentenced to 30 months in prison and ordered to pay $183,000 in restitution for a week of spamming AOL back in 2005... In Illinois, an FTC settlement requires Spear Systems and company executives Bruce Parker and Lisa Kimsey to give up $29,000, stop making "false or unsubstantiated claims about health benefits" of their products, and bars them from violating CAN-SPAM ever again... And finally, in Seattle, the Robert Soloway case continues... more
Just when you thought making phone calls couldn't get any cheaper, along comes last week's news from Google about their latest iteration of Google Voice. There have been several steps along the way for Google to get to this point, and there are a host of reasons why this news is of interest to service providers of all stripes. I often write about how certain technologies and disruptive forces change the business of being a service provider, and this is but the latest example. more
In our last installment we discussed MIME, Unicode and UTF-8, and IDNA, three things that have brought the Internet and e-mail out of the ASCII and English only era and closer to fully handling all languages. Today we'll look at the surprisingly difficult problems involved in fixing the last bit, internationalized e-mail addresses. more
As readers of CircleID have seen, there has been a lot of activity (for example, Michael Geist's "Canadian Marketing Association Attacks Anti-Spam Bill"), as the final votes of C-27 grow nearer. The history towards getting a spam law passed in Canada has been a long one. For years, CAUCE encouraged legislators to undertake this important work... Fast forward a few years, and a few governments, and suddenly we have a law tabled in the House of Commons... more
Today we received one of the first phish attempts to be made as a web spam (comment spam/blog spam) attempt. I wasn't convinced, and thought that perhaps it was a way to gather and verify RELEVANT online identities. Someone put me straight. It's phishing. I've often in the past had run-ins with the good folks in the anti virus realm back between 1996 and 2005 who thought Trojan horses and then spyware were not part of their business. Years later the AV business people ruled it is part of their business and ran to catch up. Same with botnets. more
If you haven't been reading the news of late, venerable anti-spam service Spamhaus has been the target of a sustained, record-setting Distributed Denial-of-Service (DDoS) attack over the past couple of weeks... Of course, bad guys are always mad at Spamhaus, and so they had a pretty robust set-up to begin with, but whoever was behind this attack was able to muster some huge resources, heretofore never seen in intensity, and it had some impact, on the Spamhaus website, and to a limited degree, on the behind-the-scenes services that Spamhaus uses to distribute their data to their customers. more
An acquaintance wondered why the people who run the systems that receive mail get to make all the rules about what gets delivered. After all, he noted: "The sender pays for bandwidth and agrees to abide by the bandwidth provider's rules." It is useful to think of the Internet as a collection of tubes, all leading from the periphery to the middle, where the middle is approximately "the peering point." The sender has paid for the tubes leading from himself to the middle... more
John Ferron is one of several "repeat" plaintiffs around the country suing over unsolicited email (perhaps not coincidentally, he's also an attorney). In this case, Ferron sued a variety of defendants associated with unsolicited email promoting dish satellite offerings for violations of Ohio's consumer protection law and the Electronic Mail Advertising Act (EMAA). more
Anyone seeking to honor a groundbreaking contribution toward a better online world should submit a nomination for the 2014 M3AAWG J. D. Falk Award. Presented to people whose work on specific projects made the Internet a safer, more collaborative, more inclusive place, the J. D. Falk Award has recognized leaders and pioneers who saw elements of the online experience that needed improvement and took action to fix them. more
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