This week, the Internet Engineering Task Force (IETF) published a number of what they call "RFCs," which originally meant "Requests for Comment" - the standards documents which specify the technical underpinnings of the Internet. Two of these, numbered 5321> and 5322, replace earlier documents defining the very core of internet email. On the surface, each of these seem surprisingly simple... Yet without general industry-wide acceptance of (and compliance with) these standards, internet email simply would not exist. more
Happy Early Memorial Day. Once an ESP or marketing automation company declares itself for sale, there seems to be a mass exodus by investors, which sends up a red flag, (well in this case, a red & white striped flag). This past week there were rumblings about the potential suitors for Marketo. While it is rumored that German company SAP is the front-runner, there are many other potential suitors circling the marketing automation software company. more
One of the hottest topics in the email biz these days (insofar as any topic is hot) is how we will deal with mail on IPv6 networks. On existing IPv4 networks, one of the most effective anti-spam techniques is DNSBLs, blackists (or blocklists) that list IP addresses that send only or mostly spam, or whose owners have stated that they shouldn't be sending mail at all. DNSBLs are among the cheapest of anti-spam techniques since they can be applied to incoming mail connections without having to receive or filter spam. more
The governor of Colorado recently signed a new anti-spam law [PDF] into effect. Since CAN SPAM draws a tight line around what states can do, this law is mostly interesting for the way that it pushes as firmly against that line as it can. Other observers have already done a legal analysis of the way it's worded to avoid being tossed out as the Oklahoma law was in Mummagraphics, and to make it as easy as possible for suits to meet the falsity or deception limits in CAN SPAM. To me the most interesting part of this law is its one-way fee recovery language... more
Two friends of mine wrote pieces today about reputation, one about email, the other about real-life stuff. I think they are strangely, tangentially yet inextricably linked. Laura Atkins, email specialist and part-time meteorologist at Word to the Wise aggregated a series of posts about a storm gathering on the email front. Receivers and filter-makers are up in arms about the crappy mail streams they see coming to them from ESPs, email service companies providing sending services for clients of various pedigrees. more
Coninsiding with October Cybersecurity Awareness Month, Google today announced the launch of Advanced Protection Program specifically "designed for those who are at an elevated risk of attack." more
Neil Schwartzman writes to report: "The company announced the Yahoo! Mail Anti-Phishing Platform (YMAP) yesterday. The technology is predicated upon the use of both DKIM and Sender Policy Framework (SPF) to identify authentic messages. As part of the initiative, Yahoo! has partnered with email authenticators Authentication Metrics, eCert, Return Path, and Truedomain to provide broad-band coverage of well-known brands." more
The email portability bill has just been approved by the Knesset's committee for legislation, sending it on its way for the full legislation process of the Israeli parliament. While many users own a free email account, many in Israel still make use of their ISP's email service. According to this proposed bill, when a client transfers to a different ISP the email address will optionally be his to take along, "just like" mobile providers do today with phone numbers. more
In our last installment we discussed MIME, Unicode and UTF-8, and IDNA, three things that have brought the Internet and e-mail out of the ASCII and English only era and closer to fully handling all languages. Today we'll look at the surprisingly difficult problems involved in fixing the last bit, internationalized e-mail addresses. more
Spear phishing is the unholy love child of email spam and social engineering. It refers to when a message is specifically crafted, using either public or previously stolen information, to fool the recipient into believing that it's legitimate. This personalization is usually fairly general, like mentioning the recipient's employer (easily gleaned from their domain name.) Sometimes they address you by name. Much scarier is when they use more deeply personal information stolen from one of your contacts... more
During the last week, Google says it has been seeing 18 million malware and phishing emails related to COVID-19 daily. This, the company reported today, "is in addition to more than 240 million COVID-related daily spam messages." more
Google says it is now blocking close to 100 million more spam messages daily following the recent implementation of TensorFlow, its in-house open-source machine learning AI framework. more
If you haven't been reading the news of late, venerable anti-spam service Spamhaus has been the target of a sustained, record-setting Distributed Denial-of-Service (DDoS) attack over the past couple of weeks... Of course, bad guys are always mad at Spamhaus, and so they had a pretty robust set-up to begin with, but whoever was behind this attack was able to muster some huge resources, heretofore never seen in intensity, and it had some impact, on the Spamhaus website, and to a limited degree, on the behind-the-scenes services that Spamhaus uses to distribute their data to their customers. more
Just when you thought making phone calls couldn't get any cheaper, along comes last week's news from Google about their latest iteration of Google Voice. There have been several steps along the way for Google to get to this point, and there are a host of reasons why this news is of interest to service providers of all stripes. I often write about how certain technologies and disruptive forces change the business of being a service provider, and this is but the latest example. more
They say (whoever "they" are) that good things come in threes, and that certainly seems true for law enforcement against spammers this week. In New York, Adam Vitale was sentenced to 30 months in prison and ordered to pay $183,000 in restitution for a week of spamming AOL back in 2005... In Illinois, an FTC settlement requires Spear Systems and company executives Bruce Parker and Lisa Kimsey to give up $29,000, stop making "false or unsubstantiated claims about health benefits" of their products, and bars them from violating CAN-SPAM ever again... And finally, in Seattle, the Robert Soloway case continues... more