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Questions Raised by the Takeover of SNET, Havana’s Community Network

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Last May, Cuba’s Ministry of Communication (MINCOM) announced resolutions 98 and 99 limiting wireless transmission power and outdoor cables that made community networks like Havana’s SNET, illegal. Since SNET was the world’s largest community network that did not have Internet access, implementation of the resolutions was postponed for 60 days for negotiations between SNET administrators and MINCOM. The negotiations have ended with a decision to transfer SNET’s services and content to ETECSA, Cuba’s government-monopoly ISP, and to provide access through Cuba’s nationwide chain of 611 Youth Computer Clubs (YCCs), as illustrated by the diagram shown here.

The new regulations authorize people to install WiFi equipment in their homes and businesses in order to access the YCCs, represented by the blue building, and public WiFi hotspots, represented by the sunny outdoor location. The diagram also shows cables running from the YCCs to larger buildings that may represent ETECSA data centers, wireless Internet points of presence, and homes with DSL connectivity.

The government says SNET “will grow with the increased infrastructure” of the YCCs and ETECSA and claims that the intent of Resolutions 98 and 99 is to expand Internet access, but many in the SNET community fear losing access to and control of the assets they have created. You can see their point of view by searching Twitter for the hashtags #YoSoySnet and #FuerzaSnet. The protesters (and I) have many questions about the takeover, like:

  • While some testing has begun, this conversion will take time and resources—why not allow parallel operation of SNET during the cutover to ETECSA/YCC?
  • How many homes are close enough to connect to current WiFi hotspots and YCCs?
  • Given the current planned infrastructure expansion, how long will it take to re-connect all current SNET users?
  • How many of the 611 YCCs have fiber links and what is the schedule for connecting the others?
  • Are rooftop and other outside antennas legal (MINCOM FAQ 18)?
  • Will wireless network installer be added to the list of self-employment occupations (MINCOM FAQ 19)?
  • What provisions are being made to extend connectivity to community network members in smaller cities, outside of Havana?
  • SNET offers many services in addition to gaming—social networking (similar to Facebook), FTP (file transfer) for content sharing, live music streaming, software for download, and forums for developers and engineers, poetry, literature, comics, and sports. Will all of the current SNET services and content be supported?
  • Was the ETECSA/YCC migration anticipated and planned for during the drafting of resolutions 98 and 99?
  • Were SNET and YCC representatives consulted or involved in the drafting of resolutions 98 and 99?
  • There has been some dissension among SNET administrators in the past—was this agreement approved unanimously?
  • In Spain, the UK, Argentina, and other nations, the decision was made to cooperate with and support community networks—to treat them as cooperatively-owned Internet service providers. Did MINCOM consider that alternative and, if so, why was it rejected?
  • Some SNET members have been detained and threatened for voicing opposition to the takeover of the network—are those reports accurate?
  • What will ETECSA/YCC charge for access to former SNET services?
  • Did MINCOM do a cost/benefit analysis of the conversion?
  • Will former SNET members be compensated in any way for their investment in equipment or time in creating intellectual capital in the form of content, software or communication infrastructure?

SNET was a Cuban success story—a user-owned and operated cooperative that developed infrastructure, applications, and content. SNET and the other Cuban community networks may have connected as many homes as ETECSA’s home DSL service, Nauta Hogar. Cuba’s community networks also developed human capital—experienced users and technicians who, in the long run, benefit both ETECSA and society.

Skeptics see this takeover as confiscation of community assets rather than an effort to better serve the public. Transparent answers to these and related questions could ease their concerns, and I hope ETECSA and the JCCs can deliver on their promises quickly.

By Larry Press, Professor of Information Systems at California State University

He has been on the faculties of the University of Lund, Sweden and the University of Southern California, and worked for IBM and the System Development Corporation. Larry maintains a blog on Internet applications and implications at cis471.blogspot.com and follows Cuban Internet development at laredcubana.blogspot.com.

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