There are a number of things that make a responsible Email Service Provider (ESP), including setting and enforcing standards higher than those set by the ISPs. One of the responsible ESPs is Mailchimp. (Full disclaimer, I do consult for Mailchimp.) This ESP focuses on businesses with small to medium sized lists. They screen new customers for source of permission as well as mail content. more
As announced this morning, the Messaging Anti-Abuse Working Group (MAAWG) has established formal relationships with the Internet Engineering Task Force (IETF) and the BITS/Financial Services Roundtable... It's often said that there are too many different organizations working on the overlapping areas of abuse, trust, and related issues. I believe the collaborative approach MAAWG has chosen will bridge these gaps. more
In a recent discussion among mail system managers, we learned that one of the large spam filter providers now has an option to reject all mail from ESPs (e-mail service providers, outsourced bulk mailers) regardless of opt-in, opt-out, spam complaints, or anything else, just block it all. Some of the ESPs wondered what would drive people to do that... more
I tend to chuckle at every new proclamation that email is dead. Google Wave won't kill it. Twitter and Facebook aren't killing it; they're using it. RSS didn't kill it. Instant messaging didn't kill it. "Push media" (remember that?) didn't kill it. AOL and Compuserve and Prodigy didn't kill it; they joined it. And before that, usenet and email lived happily side-by-side. more
This weekend we took the car in for service. Instead of dropping it off at the dealership, we found a small, local garage. Prominently positioned on the counter was their Email Privacy Policy... If a little garage can provide such an understandable and readable privacy policy, how is it that so many email and internet experts fail to do the same? more
A domain name is a unique alphanumeric designation that facilitates reference to sets of numbers which actually locate a particular computer on the Internet. Domain names are a fundamental part of the Internet's user interface. Improving the usability of the Internet depends upon effective domain name policy. This study is intended to contribute to improvement in Internet usability for the end users of domain names. Benefits of more usable domain names include: higher sales, customer satisfaction and productivity, and reduced support costs. more
Analysis could also affect liability of enterprises using cloud computing technologies... Local elected official Steinbach had an email account that was issued by the municipality. Third party Hostway provided the technology for the account. Steinbach logged in to her Hostway webmail account and noticed eleven messages from constituents had been forwarded by someone else to her political rival. more
When CAN-SPAM was passed in 2003, it was fairly clear that Congress wasn't trying to enable broad private enforcement. Everyone knew that rabid anti-spammers would seize any new statutory right for a litigation frenzy... Although I personally think Congress would better served all of us by omitting all private enforcement rights in CAN-SPAM, unquestionably the private rights in CAN-SPAM are drafted narrowly to prevent their abuses. That hasn't stopped some zealous anti-spammers from testing the limits of CAN-SPAM's private enforcement remedies anyway. more
In part 1, we explained that the DKIM "d=" value identifies the domain name which signed the message, which may be a different domain name from the author of the message. Tying the signing and author domains together will require an additional standard: Author Domain Signing Practices (ADSP). In IETF parlance, the "author domain" is the domain name in the From: header, so ADSP is a way for the author domain to publish a statement specifying whether any other domain name should ever sign a message purporting to be From: that author domain... more
As recently reported, spam volumes indicate spam has nearly jumped back up to its pre-McColo shutdown levels. However, Symantec's The State of Spam report has also observed that in recent days spammers are increasingly piggybacking on legitimate newsletters and using the reputation of major social networking sites to try and deliver spam messages into recipients' inboxes... In its special URL investigation the report also indicates that on average approximately 90 percent of all spam messages today contain some kind of a URL. Additionally, analysis of data from past recent days, according to Symantec, have shown that 68% of all URLs in spam messages had a '.com' Top-Level Domain (TLD), 18% had a China's '.cn' ccTLD and 5% had a '.net'. more
An acquaintance wondered why the people who run the systems that receive mail get to make all the rules about what gets delivered. After all, he noted: "The sender pays for bandwidth and agrees to abide by the bandwidth provider's rules." It is useful to think of the Internet as a collection of tubes, all leading from the periphery to the middle, where the middle is approximately "the peering point." The sender has paid for the tubes leading from himself to the middle... more
John Ferron is one of several "repeat" plaintiffs around the country suing over unsolicited email (perhaps not coincidentally, he's also an attorney). In this case, Ferron sued a variety of defendants associated with unsolicited email promoting dish satellite offerings for violations of Ohio's consumer protection law and the Electronic Mail Advertising Act (EMAA). more
The 2004 criminal spam case against large-scale spammer Jeremy Jaynes, which I've covered in several previous blog entries, appears to have come to an ignominious end with the state supreme court throwing out the law under which he was convicted. The Virginia anti-spam law was one of the first in the country with criminal provisions, but it failed due to the way that First Amendment cases are treated differently from all other cases. more
There's no denying that the fight against spam attracts a lot of crazies, both pro- and anti-spam. One of the common attributes of the anti-spam kooks is that they often think in terms of somehow taking revenge against the spammers -- regardless of who else gets hurt along the way. In 2005, that revenge came in the form of BlueFrog, a service which purported to launch what can only be called denial of service attacks against spammers' web sites... This week, a company called SpamZa was hurriedly making a similar mistake... more
There's a lot of chatter about a recent study purporting to show that 29.1% of internet users has bought something from spam. As ITWire reported, "Marshal were not only interested in how many people were purchasing from a spam source, but also what goods and services they were buying. Perhaps less surprisingly this revealed that sex and drugs sell well online." But at downloadsquad, Lee Mathews discovered the shocking truth: "the survey only involved 600 people." more
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