Email

Facebook + email = Facebook

Remember when Gmail launched in 2004, and everyone said it was going to kill Hotmail, Yahoo!, and AOL? Six years later, and this chart shows pretty clearly that while gmail has grown, only AOL's pageviews have fallen. The rest have held fairly steady. So what's everyone freaking out about? more

Microsoft’s Offer to Buy Yahoo: An Anti-Spam Point of View

Last Friday, Microsoft made an unsolicited offer to buy Yahoo for $31 per share, representing over a 50% premium from Yahoo's then-share price. As an employee working for Microsoft in Exchange Hosted Services (i.e. spam filtering), I'd like to comment on this buyout offer. Leaving aside the question of whether or not this is a good deal for shareholders and what Microsoft's true motivations are for buying Yahoo (namely, to become the number 2 player in the search market), I'd like to look at it from an anti-spam point of view. more

California Frets about Goodmail Email

On Monday the 3rd, California state Senator Dean Flores held a hearing of the E-Commerce, Wireless Technology, and Consumer Driven Programming committee grandly titled AOL: You Have Certified Mail, Will Paid E-mail Lead to Separate, Unequal Systems or is it the Foolproof Answer to Spam?. The senator's office said they were very eager to have me there, to the extent they offered to fly me out from New York, so since I happened to be on the way home from ICANN in New Zealand that weekend, I took a detour through Sacramento. Sen. Florez conducted the hearing, with Sens. Escutia and Torlakson sitting in briefly. Unfortunately, Sen. Bowen, who is very well informed on these topics, wasn't there. There were five panels of speakers, and I got to lead off... more

IP Blocklists, Email, and IPv6

Engineers in the Internet Engineering Task Force, in the Messaging Anti-Abuse Working Group, and elsewhere have been debating how to handle e-mail-server blocklists in an IPv6 network. Let's take a look at the problem here. We basically have three ways to address spam, in our goal of reducing the amount of spam in our inboxes... more

Universal Acceptance of All TLDs Now!

Universal acceptance of top level domains hasn't really meant much to most Internet users up until now. As long as .COM was basically the default TLD, there wasn't much of an issue. No longer. With 263 delegated strings (according to ICANN's May 12, 2014 statistics) adding to the existing 22 gTLDs that were already live on the net after the 2004 round of Internet namespace expansion, the problem of universal acceptance gets very real. more

IP Address Reputation Primer

There has been a lot of recent discussions and questions about reputation, content and delivery of email. I started to answer some of them, and then realized there weren't any basic reference documents I could refer to when explaining the interaction. So I decided to write some. This post is about IP address reputation with some background on why IPs are so important and why ISPs focus so heavily on the sending IP. more

Epsilon Interactive Breach the Fukushima of the Email Industry

A series of attacks on the Email Service Provider (ESP) community began in late 2009. The criminals spear-phish their way into these companies that provide out-sourced mailing infrastructure to their clients, who are companies of all types and sizes. ... On March 30, the Epsilon Interactive division of Alliance Data Marketing (ADS on NASDAQ) suffered a massive breach that upped the ante, substantially. Email lists of at least eight financial institutions were stolen. more

Spam Fighting: Lessons from Jack Bauer?

As I blogged about several months ago, as did numerous other anti-spam bloggers, David Ritz was sued by Jeffrey Reynolds and a judge in North Dakota agreed with Reynolds. At the heart of the case was that Ritz engaged in anti-spam activities using techniques known only to a small subset of advanced computer users, and used these techniques maliciously against Reynolds... Back in the olden days of spam fighting, some anti-spammers used to use malicious techniques against spammers in order to shut them down... more

The FTC Authentication Summit

The Federal Trade Commission and NIST had a two-day Authentication Summit on Nov 9-10 in Washington DC. When they published their report explaining their decision not to create a National Do Not Email Registry, the FTC identified lack of e-mail authentication as one of the reasons that it wouldn't work, and the authentication summit was part of their process to get some sort of authentication going. At the time the summit was scheduled, the IETF MARID group was still active and most people expected it to endorse Microsoft's Sender-ID in some form, so the summit would have been mostly about Sender-ID. Since MARID didn't do that, the summit had a broader and more interesting agenda. more

Criminals Using New Phishing Techniques to Hide from Victims and Investigators, Reports APWG

According to the APWG's new Phishing Activity Trends Report released today, phishers are using new techniques to carry out their attacks and hide their origins in order to make the most of every phishing campaign. more

Addressing Search Engine, Website, and Provider Accountability for Illicit Online Drug Sales

Garth Bruen reports on a paper published by the American Society of Law, Medicine & Ethics of Boston University School of Law authored by Bryan A. Liang and Tim Mackey titled, "Searching for Safety: Addressing Search Engine, Website, and Provider Accountability for Illicit Online Drug Sales". From the paper: "Online sales of pharmaceuticals are a rapidly growing phenomenon. Yet despite the dangers of purchasing drugs over the Internet, sales continue to escalate. These dangers include patient harm from fake or tainted drugs, lack of clinical oversight, and financial loss. Patients, and in particular vulnerable groups such as seniors and minorities, purchase drugs online either naïvely or because they lack the ability to access medications from other sources due to price considerations. Unfortunately, high risk online drug sources dominate the Internet, and virtually no accountability exists to ensure safety of purchased products."  more

Soon in a Mail Box Near You: Internationalized Email Addresses

The EAI working group of the IETF has finished (part of) its work on the interationalization of email addresses. This, together with Internationalized Domain Names (IDN) will make it possible to send email messages to non-7 bit ASCII addresses... There are 3 RFCs, covering changes to the SMTP protocol, e-mail message format and delivery Status Notifications. more

Spamhaus Policy Block List Update

Recently, I wrote about the Spamhaus Policy Block List (PBL), suggesting senders encourage their network/connectivity service providers (whomever they lease or purchase IP addresses from) to list their illegitimate email-sending IPs as a step towards improving the overall email stream on the internet. The initial PBL was seeded with listings from the Dynablock NJABL ("Not Just Another Bogus List"), which at the time of the cut-over was at more than 1.9 million entries... more

Universal Acceptance of New Top-Level Domains Reloaded

One challenge for all new top-level domains (TLDs) is the so-called Universal Acceptance. Universal Acceptance is a phenomenon as old as TLDs exist and may strike at many occasions... The effect when universal acceptance hits you is that you cannot send or receive email, get error messages or even worse when it looks like everything works but it does not and you do not even get a notification. more

IPv6 Will Change the Face of Email Filtering, Says Report

Data solutions provider Return Path has released a new report highlighting 20 visionary ideas for brands to "futureproof" their email program. Among various insights, the report warns brands that adoption of IPv6 will result in rising dependency on domain-based reputation. more