Email

In China, Email Addresses Are Irrelevant

Great article by the BBC about email vs. mobile apps in China -- and why email is losing out to the most popular apps. It's important for Westerners such as myself to remember that most of the world did not first interact with the Internet via desktop computer. In most emerging markets, people leapfrogged computers altogether on their way to using mobile apps. more

Phishing Attacks Targeting Executives Now Top Cybersecurity Insurance Claims, Says AIG

A new report published by the insurance giant, AIG, claims phishing attacks via email, often targeted at senior executives, has overtaken ransomware. more

IP Blocklists, Email, and IPv6

Engineers in the Internet Engineering Task Force, in the Messaging Anti-Abuse Working Group, and elsewhere have been debating how to handle e-mail-server blocklists in an IPv6 network. Let's take a look at the problem here. We basically have three ways to address spam, in our goal of reducing the amount of spam in our inboxes... more

Email, Privacy, and Engagement

After they finished the tenth installment of their enormous multi-volume history, The Story of Civilization, Will and Ariel Durant wrote a set of thirteen essays entitled The Lessons of History. I happened to pick up this volume yesterday; it's both slim and sweeping. The Durants loved history, and wanted to show their readership what waves and tensions and trends they perceived. It's not a great book, but it's an undeniably forceful one. One essay discusses the essential moral characteristics of individuals, listing six traits and providing "positive" and "negative" descriptions of ways in which people act. more

A Few Thoughts on the Future of Email Authentication

With the Online Trust Alliance Town Hall Meeting and Email Authentication Roundtable next week as well as the RSA Conference, I decided to pause and think about where we are and where we might be headed with regard to email authentication. Over the years, many of us have collectively worked to provide a framework for authenticating email... more

IP Address Reputation Primer

There has been a lot of recent discussions and questions about reputation, content and delivery of email. I started to answer some of them, and then realized there weren't any basic reference documents I could refer to when explaining the interaction. So I decided to write some. This post is about IP address reputation with some background on why IPs are so important and why ISPs focus so heavily on the sending IP. more

Opt-In Permission for Mailing Lists: Is It Enough?

For some time now I have contended that Confirmed Opt-in, 'COI' is dead, or at the very least on life support. It certainly is not a major factor in the continued relation between sender and receiver; that relies far more heavily on the ongoing and historical reputation of the mailer and the mail stream. Proof of permission doesn't scale; end-users complain all the time, but it is rare if not impossible for a receiving site to request proof when an end-user complains, then the receiver complains to the sender, and the sender says that permission was actually in place. Much more commonly, the sender unsubscribes the address and moves on, permission or not, since the subscriber doesn't want the mail any more. But then, I recently had two eye-opening experiences... more

Massive Cyberattack Aimed at Flooding .Gov Email Inboxes With Subscription Requests

"Massive Email Bombs Target .Gov Addresses," Brian Krebs writes in Krebs on Security: "Over the weekend, unknown assailants launched a massive cyber attack aimed at flooding targeted dot-gov (.gov) email inboxes with subscription requests to thousands of email lists." more

How Bad is Goodmail?

Goodmail Systems made a big splash last week when AOL and Yahoo announced that they will be giving preferential treatment to mail that uses Goodmail's CertifiedEmail service, claiming (implausibly) that this has something to do with stopping spam... Since Goodmail charges senders for each message, some people see this as the end of e-mail as we know it. I have my concerns about Goodmail, but a lot of the concerns are either overblown or based on bad reporting... more

NIST Publishes Guide for DNS-Based Email Security, Draft Open for Public Comments

The National Cybersecurity Center of Excellence (NCCoE) has invited comments on a draft practice guide to help organizations improve email security and defend against phishing, man-in-the-middle, and other types of email-based attacks. more

Last Decade in Spam

CAUCE, the Coalition Against Unsolicited Commercial Email, has looked back at the notable events of the last decade in our industry. Each year/link in the post explodes to a discrete blog entry with a month-by-month break-out of notable events. more

California Frets about Goodmail Email

On Monday the 3rd, California state Senator Dean Flores held a hearing of the E-Commerce, Wireless Technology, and Consumer Driven Programming committee grandly titled AOL: You Have Certified Mail, Will Paid E-mail Lead to Separate, Unequal Systems or is it the Foolproof Answer to Spam?. The senator's office said they were very eager to have me there, to the extent they offered to fly me out from New York, so since I happened to be on the way home from ICANN in New Zealand that weekend, I took a detour through Sacramento. Sen. Florez conducted the hearing, with Sens. Escutia and Torlakson sitting in briefly. Unfortunately, Sen. Bowen, who is very well informed on these topics, wasn't there. There were five panels of speakers, and I got to lead off... more

Hot Legal Action in Canada!

The best part is ... this isn't one of those 'now that I've got your attention' tricks, like one of those old "free beer" posters; there really is a ton of stuff happening above the 49th parallel this summer. To begin with, as a precursor to Canada's Anti-spam Law coming into effect later this year, the Office of the Privacy Commissioner, the Canadian Radio-television Telecommunications Commission, and Industry Canada have all issued regulations, the latter two in draft form with an RFC. more

Facebook + email = Facebook

Remember when Gmail launched in 2004, and everyone said it was going to kill Hotmail, Yahoo!, and AOL? Six years later, and this chart shows pretty clearly that while gmail has grown, only AOL's pageviews have fallen. The rest have held fairly steady. So what's everyone freaking out about? more

Study Finds $9.8B Opportunity In Universal Acceptance of All New Generic and Internationalized TLDs

Report from a new study by Analysys Mason, commissioned by the Universal Acceptance Steering Group (UASG), says there is a potential USD $9.8 billion growth opportunity in online revenue through a routine update to Internet systems, including those for speakers of languages that do not use the English script. more