I tend to chuckle at every new proclamation that email is dead. Google Wave won't kill it. Twitter and Facebook aren't killing it; they're using it. RSS didn't kill it. Instant messaging didn't kill it. "Push media" (remember that?) didn't kill it. AOL and Compuserve and Prodigy didn't kill it; they joined it. And before that, usenet and email lived happily side-by-side. more
There has been a lot of talk about IDNs here and elsewhere but what does the reality look like for a plain user? As a test, I randomly choose 28 domains from Alexa's top 100 Sites and tried to create a user account with the email address user@??.com. The bleak result... more
This weekend we took the car in for service. Instead of dropping it off at the dealership, we found a small, local garage. Prominently positioned on the counter was their Email Privacy Policy... If a little garage can provide such an understandable and readable privacy policy, how is it that so many email and internet experts fail to do the same? more
Over the past few years, we have seen a plethora of over-hyped articles in the popular press and blogosphere crowing wrong-headedly about how 'email is dead'. Social networks like Facebook and Twitter, new and as-yet unproven technologies are the supposed death-knell for our old reliable friend, e-mail. I wrote about the rumours of email's death being exaggerated back in 2007 in response to such inanity. Since then, we've seen such a cornucopia of silliness of the 'Such & such is killing email' variety that Mark Brownlow compiled a bunch of articles, and their rebuttals at his excellent site... more
A domain name is a unique alphanumeric designation that facilitates reference to sets of numbers which actually locate a particular computer on the Internet. Domain names are a fundamental part of the Internet's user interface. Improving the usability of the Internet depends upon effective domain name policy. This study is intended to contribute to improvement in Internet usability for the end users of domain names. Benefits of more usable domain names include: higher sales, customer satisfaction and productivity, and reduced support costs. more
There's still a few weeks before Halloween, but have we ever got a scary story for you -- and every word of it is true. (Imagine we're sitting around a campfire, chowing down on s'mores, flashlights under our faces.) Seven years ago, on this very internet, there was a man named Matthew who was angry about spam. Now sure, there are lots of people angry about spam, and some of them are named Matthew, but this particular Matthew decided that he was going to do something about it... more
One of the bigger news stories is that of 10,000 usernames and passwords of Hotmail users were posted this past week, victims of a phishing scam... It seems unlikely to me that this would be a hack where someone would break into Hotmail's servers and access the account information that way. It is much more likely that the spammers got the information by social engineering. Why is this more likely? For one, they'd have to get past all of the firewalls and security measures that Microsoft/Hotmail have to keep intruders out. more
Analysis could also affect liability of enterprises using cloud computing technologies... Local elected official Steinbach had an email account that was issued by the municipality. Third party Hostway provided the technology for the account. Steinbach logged in to her Hostway webmail account and noticed eleven messages from constituents had been forwarded by someone else to her political rival. more
On Wednesday, Project Honey Pot filed an unusual lawsuit against "John Does stealing money from US businesses through unauthorized electronic transfers made possible by computer viruses transmitted in spam." Their attorney is Jon Praed of the Internet Law Group, who is one of the most experienced anti-spam lawyers around, with whom I have worked in the past. more
When CAN-SPAM was passed in 2003, it was fairly clear that Congress wasn't trying to enable broad private enforcement. Everyone knew that rabid anti-spammers would seize any new statutory right for a litigation frenzy... Although I personally think Congress would better served all of us by omitting all private enforcement rights in CAN-SPAM, unquestionably the private rights in CAN-SPAM are drafted narrowly to prevent their abuses. That hasn't stopped some zealous anti-spammers from testing the limits of CAN-SPAM's private enforcement remedies anyway. more
In my department, we block about 92% of our total email (around 2.5 billion per day) at the network edge without accepting the message. When we do that, we don't see any traffic from that IP anymore and don't keep stats on it due to the overwhelming volume of mail. However, we do keep stats on mail that we block with our content filter. I decided to go and calculate how much spam we receive from each country by mapping the source IP back to its source country... more
With the Online Trust Alliance Town Hall Meeting and Email Authentication Roundtable next week as well as the RSA Conference, I decided to pause and think about where we are and where we might be headed with regard to email authentication. Over the years, many of us have collectively worked to provide a framework for authenticating email... more
This article is the first in an occasional series on DKIM/ADSP edge cases that may not be generally recognized or understood. Many people advocate DKIM/ADSP adoption without fully recognizing potential implementation and operational issues. The fact is that the email messaging environment is fraught with opportunities for poor outcomes because of common practices that need to be considered or poorly understood implementations that are not considered... more
In part 1, we explained that the DKIM "d=" value identifies the domain name which signed the message, which may be a different domain name from the author of the message. Tying the signing and author domains together will require an additional standard: Author Domain Signing Practices (ADSP). In IETF parlance, the "author domain" is the domain name in the From: header, so ADSP is a way for the author domain to publish a statement specifying whether any other domain name should ever sign a message purporting to be From: that author domain... more
DomainKeys Identified Mail (DKIM) is the leading email authentication technology, supported by major ISPs including Google, AOL, and Yahoo! (who invented its predecessor), popular mail server software like Sendmail, and many of the best minds in email technology. But if you peruse the archives of the IETF DKIM mailing list, or start up a conversation at MAAWG, it might appear that there's still a lot of disagreement about what a DKIM signature actually means. more
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