Sender Policy Framework (SPF) stops novice spammers but not the professionals, says Spammer-X, a retired spammer who has gone into a lot of the details in his book, "Inside the Spam Cartel". The best way to beat SPF is to join it... First, Joe Spammer rents a dedicated spam host in a spammer-friendly location, like China. Next, he registers 100 domain names, and each domain is registered under a fake name and address. Next, DNS entries for each of the hosts are set up, including a valid pointer record (PTR), an MX record and reverse DNS entries for each domain... more
According to the majority of the testimony at this month's "Spam Summit," held by the U.S. Federal Trade Commission (FTC), the state of the fight against spam is pretty much the same as it has been for the last several years. The two days of presentations can largely be boiled down to the following bullets: Spam volumes continue to increase, being driven by the growth of "botnets"... Oh, and the spam wars are a lot less exciting than they used to be. Case in point: unlike last time, there were no fist-fights at this year's shindig. more
The following speech was prepared with the intention of using portions of it during the FTC Spam Summit, but CAUCE was not given the opportunity to participate due to time constraints... "I am here today to question. Yesterday we heard how the tenor of the discussion about spam became more mature. How, in the period of time that has elapsed since the last summit, things have developed as an industry. That may be true, but I question if the discussion at hand here this week is truly a big tent effort. I see few anti-spammers here..." more
For some time now I have contended that Confirmed Opt-in, 'COI' is dead, or at the very least on life support. It certainly is not a major factor in the continued relation between sender and receiver; that relies far more heavily on the ongoing and historical reputation of the mailer and the mail stream. Proof of permission doesn't scale; end-users complain all the time, but it is rare if not impossible for a receiving site to request proof when an end-user complains, then the receiver complains to the sender, and the sender says that permission was actually in place. Much more commonly, the sender unsubscribes the address and moves on, permission or not, since the subscriber doesn't want the mail any more. But then, I recently had two eye-opening experiences... more
Last December I wrote about Mark Mumma, who runs a small web hosting company in Oklahoma City and his battle with Omega World Travel a/k/a cruise.com. Mumma lost his CAN SPAM suit agains them in December, but Omega's countersuit for defamation went to trial last week, and I hear that the jury awarded Omega $2.5 million in damages, which Mumma is not likely to be able to pay. This may be painted in some circles as a huge defeat for anti-spam activists, but it's not... more
Well, it has been quite a while since first the Hong Kong OFTA (in 2004) and then CITB (in 2006) issued requests for public comment about a proposed UEM (Unsolicited Electronic Messaging) bill to be introduced in Hong Kong, for the purpose of regulating unsolicited email, telephone and fax solicitations. We're a large (worldwide) provider of email and spam filtering - but we're based in Hong Kong, and any regulation there naturally gets tracked by us rather more actively than laws elsewhere. We sent in our responses to both these agencies... The bill is becoming law now - and most of it looks good... There's one major fly in the ointment though... more
Legitimate email marketers, anti-spam groups and beleaguered recipients got a bit of good news with the arrest last week of a man described as one of the world's most prolific spammers. Robert Alan Soloway, 27, dubbed "the Seattle Spammer" by federal officials, was indicted on 35 charges related to fraudulent Internet activities. Soloway pleaded not guilty to all charges at his May 30 arraignment. You can read more here. Although it's always great when a notorious spammer gets put out of business, such actions probably won't result in a drop in the amount of spam that gets sent... more
Companies sensible to effective delivery of email to all free email services may have noticed problems with deliveries to Hotmail addresses. Despite the SMTP dialog ending with a successful "250" return code, recipients don't see the message. In their Guidelines, MSN require thorough compliance with IETF standards. However, it seems they have their own interpretation about provisions for Delivery Status Notifications, a.k.a. bounces, that servers must send after they have accepted responsibility for delivering the message... more
Consider this scenario: you need a domain name for your site so you go to your favorite domain registrar's website and upon a quick search find that your third choice is actually available! You quickly pull your credit card and register the name. Everything is good and you can't wait to have your new domain start pointing to your site and represent your official email address. But not so fast -- some of the recent events are revealing that, these days, when you are registering a domain name there is one more critical thing you need to do: check under the hood! more
You may have read reports that the total amount of spam is on the decline. Don't believe them. In the month of October, I saw the amount of spam in my traps here roughly double, from about 50,000 per day to 100,000/day now. In conversations with managers at both ISPs and corporate networks, I'm hearing the same thing. more
One of my pet peeves is the headline "n %" of email is spam, it is inherently misleading, and conveys no useful data. I guess it makes for great newspaper headlines then! On our servers looking at one email address for 4 hours, we saw 208 attempted connections for SMTP traffic referring to this email address. ...One can't measure spam in relation to the amount of genuine email, because the amount of genuine email is not connected to the amount of spam... more
Apparently, at this stage, it is only a proposed ruling. But I am no lawyer. This story has been discussed before, when Spamhaus, which is located in the UK, was sued in the US by a spammer. They refused to come before the court as "they do no business in Illinois, and are located in the UK...After this court ruling, Spamhaus.org was under a DDoS attack, in my opinion for the purpose of preventing users from reaching the information it provided about the court ruling. This was done along-side a Joe Job, sending fake email appearing to come from Spamhaus's CEO... more
Remember the old email hoax about Hillary Clinton pushing for email taxation? When we first heard AOL's plans for Goodmail today, we thought maybe the hoax had re-surfaced and a few industry reporters got hooked by it. But alas, this tax plan seems to be true. AOL has long held the leading standard in email whitelisting. Every email sender who cares about delivery has tried to keep their email reputation high so that they could earn placement on AOL's coveted Enhanced Whitelist. Now, AOL may be saying that those standards don't matter as much as a postage stamp when it comes to email delivery. more
There's been a lot of noise this week since the news broke about AOL and Goodmail, so I thought I'd take the opportunity to change the direction of the dialog a little bit. First, there are two main issues here, and I think it's healthy to separate them and address them separately. One issue is the merits of an email stamp system like the one Goodmail is proposing, relative to other methods of improving and ensuring email deliverability. The second issue -- and the one that got me started earlier this week - is the question of AOL making usage of Goodmail stamps a mandatory event, replacing its enhanced whitelist. more
Without commenting on the particulars as they relate to Goodmail -- especially since I am on the advisory board for Habeas, a competitor -- let me note that public discussion is largely missing the nature of the current Internet mail realities and the nature of the ways we can deal with them. There are two articles in the current issue of the Internet Protocol Journal, of which I wrote one, that provide some useful background about this reality. Simply put, Internet mail needs to sustain spontaneous communications... more
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