You Cannot Tell Your Customers to ‘Shut Up’ Anymore - Consumer Review Fairness Act Signed Into Law

Bad idea: Set up a business and provide poor goods or services; receive bad reviews online for your poor goods or services. Worse idea: Instead of treating your customers' feedback as free expert advice and listening to their suggestions on how to improve your business, sue your customers -- experience the Streisand Effect -- resulting in increased media coverage highlighting your lousy goods, service, and treatment of customers. Ensure that negatives reviews of your business get the widest exposure possible. more

While Cyberspace Is Entering an Era of Warring States, There Remains a Chance to Make a Difference

For the non-state actors who are making efforts to approach cybersecurity issue in a different and creative way, the state actors, however, have given clear signs that they have exhausted their patience and insisted on doing things alone by bringing traditional old tricks back into cyberspace. This is exemplified in the bilateral meeting of two cyber sovereigntists - the Chinese and U.S. presidents on April 6-7, and in the multilateral G7 Declaration on Responsible States Behavior in Cyberspace on April 11. more

Growth in Commercial Sinkholing Operations

The last couple of years have seen a growth in commercial sinkholing operations. What was once an academic method for studying botnets and other types of Internet-born threat, has more recently turned in to an increasingly profitable business for some organizations. Yesterday I published a blog on the DarkReading site titled Sinkholing For Profit, and I wanted to expand upon some aspects of the sinkholing discussion (there's only so much you can fit in to 800-ish word limits). more

Vietnam Primary Source of Spam in November

Vietnam is now responsible for more than 10% of the worlds spam, according to threat analysis from managed security firm, Network Box. November saw malware threat levels remain consistently high with Vietnam taking the number one spam spot from last month’s chart topper, Brazil. more

Kelihos Is Dead: Long Live Kelihos

The King is dead. Long live the King! Or, given this week's events, should the phrase now be "Kelihos is dead. Long live Kelihos"? It is with a little amusement and a lot of cynicism that I've been watching the kerfuffle relating to the latest attempt to take down the Kelihos botnet. You may remember that a similar event ("Kelihos is dead") occurred late last year after Microsoft and Kaspersky took it on themselves to shut down the botnet known as Kelihos (or sometimes as Waledac 2.0 or Hlux). more

One Third of Companies Employing Staff to Monitor Content of Outbound Email, According to Survey

A recent survey of US companies conducted by Proofpoint has found companies increasingly concerned over data leaks via emplyee misuse of email, blogs, social networks, multimedia channels and text messages. From the report: "[A]s more US companies reported their business was impacted by the exposure of sensitive or embarrassing information (34 percent, up from 23 percent in 2008), an increasing number say they employ staff to read or otherwise analyze the contents of outbound email (38 percent, up from 29 percent in 2008). The pain of data leakage has become so acute in 2009 that more US companies report they employ staff whose primary or exclusive job is to monitor the content of outbound email (33 percent, up from 15 percent in 2008)." more

US, Russia and China Stay Out of Paris International Cybersecurity Pact

US, China and Russia have refused to sign the French-backed agreement, Paris Call for Trust and Security in Cyberspace, announced by French President at the UNESCO Internet Governance Forum (IGF) on Monday. more

Photos of Google’s Latest $600 Million Data Center

Earlier this month, Google officially opened its new data center in South Carolina which was first reported during April of 2007 when the company announced its plans to invest $600 million in the project. This data center is one of the four new data center projects announced by Google last year with other locations being Lenoir, North Carolina; Council Bluffs, Iowa and Pryor, Oklahoma. more

The UK Retail Telecom Sector Again Shows Results of Effective Regulation

The UK's regulator has undertaken much commendable work in recent years, which has helped to establish the country's telecom sector as one of the most competitive and vibrant in the world. The regulator stood up to BT's intransigence in the early days of Local Loop Unbundling (LLU), enforcing the creation of BT Openreach in January 2006 to operate as the company's wholesale division. The results have been very impressive... more

Connectivity as a Vital Consumer Service

Having Comcast et al provide Internet connectivity is like having your barber do surgery because he knows how to use a knife. I was reminded of this when my Comcast connection failed. This is part of the larger topic of consumerization. In the past, we were happy to have products that worked at all. I grew up in the world of consumer products and got my start in software building online services meant for use by non-experts. more

Huawei Founder in a Staff Memo Warns Company Is Facing a ‘Live-or-Die Moment’

In a memo sent to employees on Monday, Ren Zhengfei, the 74-year-old Huawei founder, has asked its employees to work aggressively towards sales targets and warned that the company is facing a "live-or-die moment." more

Thoughts of an ICANN Public Interest Stakeholder on the Intended Sale of the .ORG Registry

The announcement of the intended Internet Society (ISOC) sale of the .ORG registry to Ethos Capital has caused a lot of frustration and anger while raising a lot of questions.
It's more than just about the money. It's more than who is behind it. It's about the soul of the DNS and the ICANN community with its multi-stakeholder model. Let's remember that the Public Interest Registry (PIR) was created, with ISOC as its sole legal owner, to provide ISOC with the funds to operate and to run the registry more-or-less as a Social Business. more

Disclosing Unique User IDs in URLs Doesn’t Violate ECPA - In re Zynga/Facebook

In separate lawsuits, plaintiffs alleged Facebook and Zynga violated the Stored Communications Act (in Zynga's case, also the Wiretap Act). The crux of plaintiffs' allegations was that when a Facebook user clicked on an ad or a link, the HTTP request sent by the browser included the user's Facebook ID and the address of the webpage the user was viewing when he or she clicked the link. An end user's request to play Farmville would result in the transmission of similar information to third parties. more

Analysis of Wireless Broadband Plan in 2nd Stimulus Package

While it was good to see that the Administration included telecoms in its new stimulus package - which was launched in September 2011 - the concerns expressed when the project was announced last year still persist. Wireless is not a solution to the significant broadband problems the USA is facing. ... The new plan seems to be driven more by the failed attempts in previous initiatives to roll out more broadband infrastructure. more

Digital Britain in Summary: Taxes for an Insufficient Network Lacking a Broader Vision

Lord Carter's Digital Britain report contains few surprises given that its essential thrust has been much discussed during the past six months. What remains unequivocal is that the report and its (political) backers trumpet a national broadband network which promises to deliver an insufficient network. It also lacks a broader vision... more