Featured Blogs

Smells like Cybersquatting? How the UDRP “Smell Test” Can Go Awry

The UDRP has the form of a substantive Policy, but it operates as a "smell test".1 If the evidence smells bad, the panel will likely order a transfer. If it doesn't, the panel won't. An aim of this article is to help improve UDRP panels' sense of smell when it comes to differentiating between domain name investors and cybersquatters. I will provide some insight into the business of domain name investing that I hope will be helpful to UDRP panelists in making more accurate inferences in disputes involving investors. more

OARC-39: Notes on the Recent DNS Operations, Analysis, and Research Centre Workshop

OARC held its fall meeting in Belgrade on October 22 and 23. Here are my impressions of some of the presentations from that meeting... UI, UX, and the Registry/Registrar Landscape - One of the major reforms introduced by ICANN in the world of DNS name management was the separation of registry and registrar functions. The intent was to introduce competition into the landscape by allowing multiple registries to enter names into a common registry. more

Economy-of-Scale for ISPs

I've worked with a number of small communities that want to explore the idea of having a community-owned ISP. My advice to small communities is the same as with all clients - economy-of-scale really matters for ISPs. Economy-of-scale is the economic term for describing how businesses get more efficient as they get larger. It's fairly easy to understand, and the classic example is to look at the impact of the salary and costs of the general manager of an ISP.  more

Saint Martin Launches Smart-IX Internet Exchange Under CaribIX Project

The recent launch of a new internet exchange point in Saint Martin has propelled the territory towards a better, faster and more resilient Internet. The French Caribbean territory's new IXP, called Smart-IX, was launched in October under the auspices of a recently launched CaribIX project, which is coordinated by the Caribbean Telecommunications Union (CTU), supported by the Caribbean Network Operators Group (CaribNOG), funded by the INTERREG Caraïbes programme... more

Rural America is Losing Patience

From all across the country, I'm hearing that communities without broadband are tired of waiting for a broadband solution. Local broadband advocates and politicians tell me that folks with little or no broadband are hounding them about when they are going to see a broadband solution. A large part of the frustration is that folks have heard that broadband is coming to rural America but aren't seeing any local progress or improvement. more

The Hack Will Be a Costly Affair for Optus

More and more information is becoming available about the breach of Optus (Australia's second-largest telco). It looks like the hacker is more of an amateur than a professional criminal or a "state actor." This makes the hack even more worrisome. It looks as though Optus didn't have its security house in order. This makes the issue all the more painful for the company. It will dent its reputation, and customers could become somewhat wary about dealing with the company. more

Turning the Tide of Online Scams: Interview With Prof. Jorij Abraham, Global Anti-Scam Alliance

Professor Jorij Abraham has been a part of the international eCommerce community since 1997. From 2013 -- 2017, he has been Director of Research & Advise at Thuiswinkel.org (the Dutch Ecommerce Association) and the European Ecommerce Association with 25.000+ members in 20 countries. He is now Managing Director of Global Anti-Scam Alliance, whose mission is to protect consumers from getting scammed. He is also e-commerce professor at the University of Applied Sciences, TIO. more

Pinpointing Urban Broadband Gaps

The City of Chicago asked some researchers at the University of Chicago for help to identify the neighborhoods and the number of households that are not connected to broadband. It's been well known that large numbers of people in cities don't have broadband, but there have been no easy ways to pinpoint where solutions are needed. more

The Continued Rise of Phishing and the Case of the Customizable Site

We’ve noted in previous CSC studies that phishing continues to be an extremely popular threat vector with bad actors and shows no signs of subsiding in part, because of the COVID–19 pandemic and the rise in popularity of remote working. Indeed, the most recent figures from the Anti-Phishing Working Group (APWG) show that the numbers of phishing attacks are higher than ever before, with the quarterly total of identified unique phishing attacks exceeding 1 million for the first time in Q1 2022, and over 600 distinct brands attacked each month. more

Broadband Satellite Issues

One of the most interesting aspects of serving broadband from low-orbit satellites is that it brings issues related to space into broadband discussion. Space issues were less important for high earth orbit satellites that sit 20,000 miles above the earth. Other than an occasional impact from sunspots, there wasn't much of note. But there are two recent events that highlight our new focus on low-earth orbit satellites. more

Price Increases for .COM and .NET: The Generated Impact on the Performance of the Two TLDs

Verisign announced a few days ago a decrease of 0.4 million domain name registrations for .COM and .NET Top Level Domains, a first time in the history of these TLDs. Could this decrease be related to the successive price increases of September 2021 and September 2022? On 28 July 2022, Verisign, the registry for the .COM and .NET TLDs, announced that it would be applying a 10% increase in the price of .NET domains as of 1 February 2023. more

Solving the .US Registrant Data Directory Services (RDDS) Conundrum

Recently ten Democratic Members of Congress wrote a letter to Alan Davidson, head of the NTIA, requesting that the "NTIA immediately cease the public disclosure of personal information about users of .US" country code top-level domain (ccTLD). This communication highlights a significant concern regarding domain registration data: the need to protect the privacy rights of Registrants. However, an equally significant concern regarding registration data was raised... more

Google Fiber to Push Speed Limits Again

Dinni Jain, the CEO of Google Fiber, posted a blog last week that talks about dramatically increasing the top speeds available on fiber. He says the specific announcement will come in the coming months to dramatically expand Google Fiber's gigabit offerings. The blog gives a hint at what might be coming. Included in the blog is a speed test from the home of a Google Fiber employee in Kansas City who is receiving 20.2 Gbps. more

Four Steps to an Effective Brand Protection Program

Internet use has become ever more pervasive. With around five billion global users, it generates an economy of around 15% of global gross domestic product (GDP); that's around $15 trillion and is a figure that's growing 2.5 times faster than GDP itself. This makes the internet an attractive channel for infringers. Phishing and other fraud tactics, selling counterfeit goods online, and digital piracy are primary areas of concern. more

Developing Models for the Prediction of Domain Name Renewal Rates

One of the key issues for the Domain industry is how to accurately predict year-on-year how many customers will renew their domain names. It's fairly common that a registry in the first year has around a 60% renewal rate, and following the first year, that increases to around 80 and 85 percent on the remaining domain names. But how can we understand better why this is so, how can this be more accurately predicted, and what can be done to help maximize these opportunities? more