It's the time of the year when the results come out for the American Customer Satisfaction Index that asks customers to rate their satisfaction with a wide range of industries and the larger companies within those industries. This is a huge nationwide poll that ranks the public's satisfaction with 400 large companies in 45 sectors. more
The year 2025 will be a landmark year for digital diplomacy and global governance. It is the year of wrapping up the UN cybersecurity OEWG and the negotiations on cybercrime at the Ad Hoc group. It's the year UN member states will decide on the future of the World Summit of Information Society process and the Internet Governance Forum (IGF). more
Following a very successful series of workshops held during IETF meetings, the next Registration Operations Workshop (ROW) is now being held during the upcoming ICANN meeting in Hyderabad, India. While the previous workshops were of advanced topics attended by industry experts, the current one will be more of a tutorial and is open to all interested parties. more
It's been an interesting couple of weeks for me, in mid-October 2023. I presented in a couple of panels at the 18th Internet Governance Forum meeting, held in Kyoto, Japan, and I also listened in to a couple of sessions in their packed agenda. The following week, I followed the presentations at NANOG 89, the meeting of the North American Network Operator's Group, and listened to a presentation by John Curran, the President and CEO of ARIN, where he gave his impressions of the current state of Internet Governance. more
On the 5th of November 2019, the release of the first of ITU's Measuring Digital Development series coincided with Freedom House's unveiling of its Freedom on Net 2019 report. This serendipity prompted me to write this blog note after carefully examining both reports. On one hand, ITU's analytical publication, with its new friendly format, emphasizes that Internet use continues to spread, warning however that the digital gender gap is widening. more
A recent telephone poll conducted by professors at Berkeley and the University of Pennsylvania concluded, "Contrary to what many marketers claim, most adult Americans (66%) do not want marketers to tailor advertisements to their interest." The study's authors claim that their poll is the "the first nationally representative telephone (wireline and cell phone) survey to explore Americans' opinions about behavioral targeting by marketers." ... But what is most surprising about this poll is not that 66% of users said they do not want tailored online ads, but that 34% of users said they did! more
I recently had the opportunity to speak on a podcast with Dave Bittner at CyberWire to discuss how .AI is giving cybercriminals a new avenue to take advantage of some of the largest companies in the world based on research findings from CSC's 2023 Domain Security Report. Below is a summary of the key points discussed during this podcast. more
Net Neutrality has become a hot topic in India, following a brief but high-profile national debate instigated by a consultation paper from the Telecom Regulatory Authority of India (TRAI) that solicited views on what net neutrality is, and whether regulations protecting it are needed in India. The paper also hinted at possible regulation of all kinds of online services (like Skype, Uber, or Google) in the future. But no-one could have predicted what happened next... more
DotGreen announced on Friday that it has withdrawn its application for .green from ICANN's new gTLD program. We were surprised to hear the news, particularly after all of the effort that DotGreen has put into building a community and a movement around its application. While we at Innovative Auctions agree with Annalisa that the ICANN Last Resort auction would have been a poor choice for the DotGreen Community, we believe that the Applicant Auction is a great tool for single-string applicants who want to see their TLD used for a community purpose. more
There is currently a brewing controversy over the allocation of various radio frequencies for 5G that could have a negative impact on weather forecasting. Weather forecasting has become extremely sophisticated and relies on masses of data gathered from weather satellites and other data-gathering devices. The masses of data, along with modern supercomputers and data center computing, have significantly improved the ability to predict future weather. more
I watch the controversy over the proposed sale of the .ORG domain with a mixture of bemusement and concern. Some in the ICANN community – mostly those who resent that the Internet ever became commercialized – oppose the sale of the Public Interest Registry to the for-profit company Ethos for $1.1 billion. The basis of their concern is that the domain for non-profits should be in the hands of a non-profit and that the new owners might increase the current $9.93 fee PIR charges for a domain. more
The UK cares about its citizens' privacy to the tune of a $229 million (US) fine of British Airways for a breach that disclosed information of approximately half a million customers. It's exciting -- a significant fine for a significant loss of data. I think GDPR will lead to improved security of information systems as companies scramble to avoid onerous fines and start to demand more from those who provide information security services and products. more
Many previous pieces of research have focused on the desirability of a comprehensive scoring system, to be used for ranking results identified as part of a brand-protection solution, according to their potential level of threat. Such scoring systems offer the capability for identifying prioritised targets for further analysis, content tracking or enforcement actions. more
While labs across the world are busy figuring out how to implement the 5G standards, there are scientists already working in the higher frequency spectrum looking to achieve even faster speeds. The frequencies that are just now being explored are labeled as the terahertz range and are at 300 GHz and higher spectrum. This spectrum is the upper ranges of radio spectrum and lies just below ultraviolet light. more
If you are like the majority of Registry Operators we have spoken to, you may now be thinking that compliance with your new gTLD Registry Agreement is much more difficult than first envisaged -- especially if you are one of the lucky operators which have been chosen for ICANN's latest round of registry audits! You may also be surprised at the number of questions and requests that you need to respond to. more
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